Bhaskar Basu spoke exclusively with Indianexpress.com about Microsoft 365, AI, and how it affects workplace efficiency.
The term du jour is artificial intelligence. The IT giant Microsoft has incorporated AI into a number of tools that are crucial for organisational growth, even as businesses all over the world adopt various AI-backed technologies. Millions of professionals worldwide may use these technologies to plan their work more effectively and increase productivity.
Microsoft recently unveiled its Copilot in Microsoft Viva and Microsoft Viva Glint, two AI-powered solutions designed to help businesses develop more "engaged and productive" workforces. Viva uses next-generation AI to boost productivity, engagement, and performance. With AI, Microsoft not only increases productivity but also provides a platform for managers and staff to interact more deeply..
Bhaskar Basu, Country Head - Modern Work, Microsoft India, was recently contacted by the indianexpress.com. Basu spoke extensively on how AI is impacting the workplace and shared some views on the Viva Copilot in light of Microsoft's most recent announcements.
What do you mean by AI as a Copilot and what do you think about the momentum towards AI?
There is a great deal of interest, anticipation, and desire to understand the generative AI developments and technology. We've heard of Dall-E, ChatGPT, Viva, Microsoft Copilot, and other apps. I am quite thrilled about where we are right now, and I firmly believe that the computing industry is entering a whole new age. There has been a lot of discussion over the development of what are known as "powerful new foundation models" and usable natural language interfaces. Indeed, the current state of AI is fascinating.
According to a Microsoft research, 90% of CEOs want to hire employees who have knowledge of AI.
It seems clear that we are moving from autopilot to copilot mode with the current generation of AI. Here, I compare the phrase "copilot" to an aeroplane. In this comparison, the pilot directs, navigates, manages takeoff and landing, and charts the path. The safe transportation of passengers from point A to point B is the pilot's primary responsibility. The purpose of an AI copilot is to serve as a companion, relieve the pilot of the stress of repeated chores, and develop into an ally. The copilot's responsibility is to assist the pilot in attaining their overall goals, strategy, and vision. As a result, the term "copilot" refers to the idea of an AI ally.
What direction has AI taken at Microsoft?
Microsoft has long been an AI firm, and most recently, we made important strategic investments to improve our copilot capabilities. Along with Viva, we also debuted a number of other products, including Azure Open AI Services, GitHub Copilot, Dynamics 365 Copilot, security copilot, and Microsoft 365 Copilot. These programmes combine a number of technologies, such as deep learning, digital twins, cognitive services, and machine learning. Our objective is to integrate generative AI capabilities into numerous consumer and business goods, simplifying lives and releasing creativity, productivity, and overall potential. We are ecstatic about the opportunities and anxious to push the limits of what AI is capable of. We are at an amazing period right now.
What role do you believe Microsoft 365 will play in removing tiresome and repetitive chores so that employees may spend more time on productive work?
We are an extremely productive company, and Microsoft 365 apps like Word, Excel, Outlook, PowerPoint, Teams, etc. are essential to maximising production. In the last ten years, we have incorporated AI capabilities such as voice prompts in Outlook and predictive answers in Teams. The launch of the M365 copilot, which seeks to rethink the productivity experience by harnessing human language, marked the turning point for core productivity. A Large Language Model (LLM) that can analyse natural language is combined with the Microsoft 365 applications, the Microsoft Graph (which saves contextual signals), and the copilot.
Office productivity using generative AI: A comparison of Google and Microsoft's solutions
The copilot system interprets your instructions, follows privacy and security guidelines, and produces streamlined replies to improve work completion. Through content compression, document conversion, and text-to-image generation, this copilot method streamlines productivity. It's a fusion of applications, the Microsoft Graph, and the LLM that offers text that is simple to act with. The copilot for Microsoft 365 is this.
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